TQM is a process-oriented system built on the belief that quality is a matter of conforming to a customer's requirements. 全面质量管理是一个建立在质量关系消费者需求满足的理念之上的以过程为导向的管理系统。
According to the system of TQM, this paper establishes the environmental quality cost model from the angle of the environmental quality cost. 摘要从环境质量成本的角度借鉴全面质量管理的思想，建立了质量环境成本模型。
Total Quality-Management怎么读 Total Quality-Management是什么意思
